What is Heirloom?

What is Heirloom?

Transform an old military uniform, blanket, duffle bag, or other materials into a keepsake you will cherish forever. How, you ask? We’ll walk you through it.

Heirloom is a program that transforms well-loved materials into stunning and unique bags. Send in a loved one’s uniform, blanket, duffel bag, or other materials, to create a personalized handbag with memories of them all over it. We made it effortless—a style survey allows you to send in photos of your materials and to tell us what your preference is when it comes to leather color, size of the bag, and what aspects of the material you want to be showcased so you receive a handbag you’ll love forever.

 

Ensuring quality craftsmanship takes time. Currently our shipping window from the time we receive your materials until shipping is approximately 6 to 10 weeks.

 

How does Heirloom Work?

01.

Clean Your Materials

First, choose the item you’d like to send in to transform. Make sure to have these items dry cleaned for the best-possible result.

02.

Select Your Products

Based on the material you submit, we offer a few combinations to best fit your wants. Don’t worry - We’ve got options.

03.

Choose Your Leather

We then ask about your leather color preference. Depending on your material and the chosen handbag, we offer black or brown genuine cow hide.

04.

Take the Style Quiz

This step helps us know more about what you love. Are you a minimalist? Do you love bling? What's your favorite feature? We want to know!

05.

Send in Your Materials

After confirmation, we will ship a kit to you with shipping supplies and a prepaid label. Simply pop it in the mail to North Carolina where the bag will be crafted by our lovely Riveter team

06.

Get Your Handbags

Your finished handbag will be delivered right to your door. A gift or keepsake to be cherished and stories told for generations to come.

Want to know what makes the perfect Heirloom gift?

Want to know what makes the perfect Heirloom gift?

Not sure what to choose? Our Whittle makes the perfect gift. This casual belt bag is perfect for carrying your most essential belongings to an outdoor concert or theme park, but also works for a quick trip to the store. A sensible, yet stylish piece, the

Whittle allows you to grab a phone and leather cardholder and go – without toting items unnecessary for the occasion. Wear it as a crossbody, or as a belt bag, and get ready to seize the day.

Not sure what to choose? Our Whittle makes the perfect gift. This casual belt bag is perfect for carrying your most essential belongings to an outdoor concert or theme park, but also works for a quick trip to the store. A sensible, yet stylish piece, the

Whittle allows you to grab a phone and leather cardholder and go – without toting items unnecessary for the occasion. Wear it as a crossbody, or as a belt bag, and get ready to seize the day.

See the Results

Choose a Combo and Save

6% OFF

FULL UNIFORM COMBO

Save on these silhouettes
when you submit a full uniform and bundle:

4 Pattons

10% OFF

PANTS COMBO

Save on these silhouettes
when you submit pants and bundle:

4 Whittles

7% OFF

FLIGHT SUIT COMBO

Save on these silhouettes
when you submit a flight suit and bundle:

4 Zipper Pouches

Heirloom Stories

We've shared some of our favorite Heirloom stories with you.

Frequently Asked Questions

When will my custom Heirloom order be completed?

Once we receive your material prep kit at our facility, it will take 6 weeks to process and complete your order. 

What type of materials can be used for an Heirloom handbag?

• Dress Uniform

Trench Coat

Wool Blanket

Duffle Bag

Flight Suit

First Responder Uniform

Pilot/Flight Attendant Uniform

*We strongly suggest digital Camouflage material be used for Zipper Pouches only.

This bag is not limited to Military materials.

What part of my handbag will be made from my Heirloom materials?

The outside shell will be made from your Heirloom materials. All liners will be our classic black and white stripe with a special edition Heirloom label. For the leather portion of your handbag you will have the option of black or brown leather used in our signature handbags.

How should I prepare my material before sending it in?

Please remove all name tapes, ribbons or insignia that you do not wish to be on the handbag. We recommend that you keep all buttons on the uniform if you would like to incorporate them in the final product.  

Please make sure materials are properly cleaned before sending off your Heirloom prep kit. We suggest sending in your materials for dry cleaning. We will not be able to accept soiled or torn material. 

How much material do I need to bring for my Heirloom product?

Our design process will help you navigate how many items you can get out of each material. If you have questions or do not see an option you like – please feel free to reach out to our customer service team so that they can assist you to ensure you get exactly what you want! You can reach our heirloom team at sales@rriveter.com

Can I make changes or cancel my order?

After checking out – you have until we receive the Material Prep kit to make changes or cancel your order. Please keep in mind that if you choose to cancel there is a non-refundable Material Prep kit charge of $15

Please reach out to our Heirloom customer service team at:

sales@rriveter.com

What R. Riveter products will I be able to select from for my Heirloom product? 

Based on the material you will be able to choose from our classic handbag and accessory styles. There will also be bundles available if you are looking to have multiple pieces made from each material where size allows.  

 

Can I specify if I want R. Riveter to use specific parts of the uniform on my bags?

Our team is committed to making sure your Heirloom bag is the highest quality. We have been upcycling and curating pieces like this one for many years and have learned where each type of textile and material perform the best as we create your bag to function and serve you for years to come.

 

The Design survey is built into the heirloom portal in an effort to understand what you love about the material and your style preferences so that we can design and build you one of the most special bags you’ve ever had!  

 

What happens to my material after the bag is made?

After the production of your bag you have the choice to designate whether you would like the excess materials returned to you with the finished product or to honor it by recycling. If you honor by recycling please keep in mind that all parts of the material will be recycled and if you would like to keep any name tapes, patches, buttons etc. please remove them before sending in your material prep kit.

 

You will have the option of having excess materials returned to you. This will be documented on the order form completed on your design survey.  

How is the thread color picked?

The thread color used for your Heirloom will match as closely to color of materials as possible.  

How will my design layouts be determined on my uniform?

Using your desired character feedback on your design survey, our team will do their very best to fulfill your preferences by combining your style with what we know to make the best handbags!

Note on Dopp kits – because the pattern is so big, pieces of uniform may need to be sewn together, resulting in a visible topstitch. The topstitch will be necessary to complete the full pattern piece required for the product – plus they add great character to your already one of a kind item!

How will R. Riveter’s Handbag Warranty apply to my Heirloom Handbag?

R. Riveter’s Warranty will still cover stitching, zippers, snaps, and hardware. However, due to the nature of the Limited-Edition materials, we are unable to offer warranty repairs on the upcycled military materials portion of the handbag.  

Heirloom handbags highly customized and therefore are nonrefundable.  

 

Is this program for military members, and for military uniforms only?

R. Riveter’s Heirloom Pilot Program is open to the public, you do not need to be affiliated with the military.

We accept any service uniforms – including, but not limited to servicemembers, first responders, airline uniforms, etc.

Can discounts be used on my Heirloom order?

As this is a very special collection there are few discounts that apply. We do have several bundle options that provide a discounted value when multiple items are ordered. 

Who will be my contact with questions about my Heirloom Handbag?

Please reach out to our Heirloom customer service team at: sales@rriveter.com


We can’t wait for you to see your’s or your loved one’s military materials have new life breathed into them.

Ready to take the style quiz?

Ensuring quality craftsmanship takes time. Currently our shipping window from the time we receive your materials until shipping is approximately 6 to 10 weeks.