Shipping Information
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Shipping Costs: Calculated by weight and location.
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Free Domestic Shipping: On orders over $199 (excludes Hawaii & Alaska).
- Shipping Options:
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Standard Flat Rate/Economy: $9.99
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UPS 2-Day Air: Rate calculated at checkout based on weight and location.
Order Processing Time
- Orders are processed within 5-7 business days from Wauchula,FL.
- Note: Processing time is separate from Carrier speed. Shipping speed is determined by the carrier and choice of customer at check out.
Shipping Method
- Flat Rate will ship via USPS or UPS based on your selection. For APO/FPO/DPO addresses, choose Standard Flat Rate for USPS shipping.
Returns and Exchanges
- If your bag isn’t the right fit, return it within 30 days for a full refund (shipping fee excluded).
- Items must be in like-new condition with tags attached.
- Submit return requests through our Return Portal.
- Customer is responsible for return shipping costs; shipping fees are non-refundable.
Gift cards are non-refundable and non-returnable. After 30 days, items may be returned for manufacturing repair.
